Privacy Policy

1. What We Collect

We collect the following information when you use our site or services:

• Contact forms: Name, email address, phone number, business name, and message content.
• Checkout: Name, email, phone, and billing address. Payment card data is processed directly by Stripe — we never see or store your full card number.
• WhichAI Quiz: Your quiz answers and, if provided, your name and email.
• Usage data: IP address, browser type, pages visited, and referral source (via analytics if enabled).

2. How We Use It

We use the information we collect to:

• Deliver the services you purchased.
• Send transactional emails (order confirmations, onboarding instructions, billing receipts).
• Follow up on inquiries via email or phone.
• Improve our website and services.
• Text Messaging / SMS: Send appointment reminders, support updates, and follow-up notifications (only if you have explicitly opted in via our forms or chat widget).

We do not sell your personal information to third parties.

Mobile Opt-In Data: Mobile numbers collected for SMS consent and opt-in purposes will never be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes under any circumstances.

3. Third-Party Services

Your data may be shared with these platforms solely to deliver our services:

SMS Privacy Disclosure: Notwithstanding the third-party service providers listed below, no mobile phone numbers or SMS opt-in/consent data will be shared with, transferred to, or processed by third parties or affiliates for their own marketing, advertising, or promotional purposes. All text messaging data remains strictly confidential and used solely within our direct communication channels.

4. Cookies

Our site may use cookies for analytics and session management. You can disable cookies in your browser settings. Disabling cookies will not affect your ability to use the site.

5. Data Retention

• Contact and booking form submissions: retained for up to 2 years.
• Client billing data: retained as required by law (typically 7 years for financial records).
• Quiz results: retained for up to 90 days unless you become a client.

6. Your Rights

You may request at any time:

• A copy of the personal data we hold about you.
• Correction of inaccurate data.
• Deletion of your data (subject to legal retention obligations).

To exercise these rights, email joe@raisedigital.io with "Privacy Request" in the subject line.

7. Security

We use industry-standard security measures including HTTPS/SSL, encrypted payment processing via Stripe, and access-controlled systems. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

8. Children

Our services are not directed at children under 13. We do not knowingly collect data from anyone under 13.

9. Changes

We may update this policy periodically. The "Last updated" date at the top reflects the most recent revision. Continued use of our services after an update constitutes acceptance.